Frequently Asked Questions

 

You’ve Got Questions, We’ve Got Answers

You probably have a few questions before you decide to work with us. We’ve compiled information for you based on the questions and concerns we hear often. If there’s a topic that’s not covered, feel free to call or email and we can answer everything you need to know during your consultation.

How long does treatment last?

Clients commit to at least 12 sessions if we find we are a good fit after the initial appointment. We check in on progress weekly and will reevaluate our therapeutic goals each month. Couples we work with show marked improvement when committing to an intentional treatment plan. At the end of 12 weeks, we will assess progress and move towards termination of therapy, formulating a maintenance plan, setting additional goals, or exploring your specific needs and obtaining a referral for the treatment that can best help you.

How does therapy progress?

Most clients start to feel better quickly, after attending just a few sessions. Others find the beginning stages of therapy difficult as we’ve lifted the proverbial rug that you’ve swept all your stuff under and now we’re sitting in the mess. If things aren’t progressing by sessions 5 or 6, we’ll explore what’s been helpful and not helpful and adjust the strategy for treatment. We will work together through every step of the process to figure out what’s best for you in reaching your goals. It’s important to see the treatment plan all the way through, even if you’re feeling better within 2 sessions. The plan is set out with intention and purpose, and we ask that you trust us to use the best approach to helping you feel better.

How long is a session and how often will we meet?

Sessions are 50 minutes and scheduled weekly for the first 12 weeks. Weekly sessions are important for accountability and motivation to meet goals efficiently and purposefully. After that, clients often decrease frequency of sessions or move towards termination.

What forms of payment do you accept?

We accept cash, check, all major credit cards, Health Saving Accounts, and Flex Savings Accounts.

What are your session fees?

Session fees are set based on years of experience and level of trainings/expertise. 50 minute sessions range from $150-$200 and 80 minute sessions range from $225-$300. Extended sessions often work better for couples. Clinical interns are able to offer sliding scale rates. This option can be discussed during the phone consultation.

Not sure why therapy is priced at this rate or if you can afford it? Read here to learn more.

Do you accept insurance?

We do not accept insurance.  Third party payers often dictate the duration of therapy as well as how we are able to work together; for example, insurance may not cover relationship or parenting issues.  Furthermore, insurance companies require a mental health diagnosis which will not be appropriate in all cases.  By not going through insurance, you have more control and flexibility in regards to your care and the therapy process, as well as greater privacy.  We can provide you with a receipt for payment that you can use to seek reimbursement from your insurance company. 

What is a Good Faith Estimate and the No Surprise Act?

You have the right to receive a “Good Faith Estimate” explaining how much your medical and mental health care will cost.

  • Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the expected charges for medical services, including psychotherapy services. 

  • You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency healthcare services, including psychotherapy services.

  • You can ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule a service.

  • If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill. Make sure to save a copy or picture of your Good Faith Estimate.

  • For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises

You will be provided a Good Faith Estimate when you sign up for services and any other time you request one, including before signing up for services. We recommend at least 3 sessions, the average number of sessions for our practice is 15, and the exact number you will need depends on your individual circumstances and needs.

Do you have evening or weekend availability?

We do! We offer evening appointments most days of the week, as well as weekend availability. Please discuss these options during your phone consultation.

Who do you work with?

We work with couples and individuals who are facing life’s biggest challenges and feel like they’ve been punched in the face. Our clients are ready to open up and be vulnerable, want to look at their own stuff, desire feedback, implement tools provided, and lean in to making improvements in their lives. While we have been able to do amazing work with clients who are resistant or unsure about making changes, we acknowledge our style may not be the best fit for people who are doing this process as a last resort. We want you to get the best help possible, so if we’re not the therapists to do that, we’ll help you find the right person for you.

Where do sessions take place?

Sessions are held in our office suite conveniently located in League City on Marina Bay and Lawrence Rd. The address is 880 Lawrence Road Suite 180, Kemah, Tx 77565. We strive to provide a comfortable and relaxing environment for our sessions and chose an office in a less populated area of South Shore. Enter the private suite, grab your cup of coffee or tea, and your therapist will greet you in the lobby. There are also options available for online/virtual sessions.

How do online sessions work?

Online sessions take place from wherever you are, as long as that’s in the state of Texas. We are proud to be able to offer our services to couples and individuals from anywhere in the state, allowing us to serve a greater population of people who can benefit from the work we do. All you’ll need is a computer, tablet, or smart phone and a good internet or wifi connection. We’ll send step by step instructions before you begin therapy, and you’ll get the hang of it in about 30 seconds!

How do I/we get started?

Call us at (832) 827-3288 or fill out our contact form to schedule your free 15-minute phone consultation. We can answer your additional questions/concerns and determine if we are able to meet your specific needs or if a referral is more appropriate. You can also use the scheduling link below to review our availability and book a session in a time slot that works for you and with the therapist of your choice. We are looking forward to working with you and walking with you on your journey to creating the most meaningful life possible.